Refund policy

Cancellation policy

Consumers have a thirty-day right of withdrawal.

Right of withdrawal

You have the right to cancel this contract within thirty days without giving any reason.

The revocation period is thirty days from the day on which you or a third party named by you, who is not the carrier, has or has taken possession of the last goods.

To exercise your right of withdrawal, you must inform us (IDC International Development Cybercorporation GmbH, Werftstr. 20-22, 40549 Düsseldorf, Germany,, phone: +492115228070) by means of a clear declaration (e.g. a letter, fax or e-mail sent by post) of your decision to withdraw from this contract. For this purpose, you may use the enclosed model withdrawal form, which is, however, not mandatory.

You can also fill out and submit the model withdrawal form or another clear declaration electronically on our websiteåmuster-widerrufsformular. If you make use of this option, we will send you confirmation of receipt of such revocation without delay (e.g. by e-mail).

To comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Consequences of the revocation

If you revoke this contract, we shall reimburse you all payments we have received from you, including delivery costs (with the exception of additional costs resulting from the fact that you have chosen a type of delivery other than the most favorable standard delivery offered by us), without undue delay and at the latest within thirty days from the day on which we received the notification of your revocation of this contract. For this repayment, we will use the same means of payment that you used for the original transaction, unless expressly agreed otherwise with you; in no case will you be charged any fees because of this repayment. We may refuse repayment until we have received the goods back or until you have provided proof that you have returned the goods, whichever is the earlier.

You must return or hand over the goods to us or to IDC GmbH, Retourenannahme Pestalozzistr. 120-122, 40549 Düsseldorf, Germany without undue delay and in any case no later than thirty days from the day on which you notify us of the revocation of this contract. The deadline is met if you send the goods before the end of the period of thirty days. We bear the cost of returning the goods that can be returned normally by mail. You shall bear the direct costs of returning the goods. From a value of the returned product in the amount of 50,00 EUR (50,01; without postage costs of the Hinsendung), we bear the costs of the return. For goods that cannot be returned normally by mail due to their nature, these costs are 60 EUR. You must pay for any loss in value of the goods only if this loss in value is due to handling of the goods that is not necessary for testing the condition, properties and functioning of the goods.

Sample cancellation form

(If you want to cancel the contract, please fill out this form and send it back).

- To IDC International Development Cybercorporation GmbH, Werftstr. 20-22 , 40549 Düsseldorf,, Germany

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/provision of the following service (*)

- Ordered on (*)/received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of consumer(s) (only in case of paper communication)

- Date(s)

(*) Delete where not applicable.

From a value of the returned product in the amount of 50.00 EUR (50.01; without postage costs of the Hinsendung), we bear the cost of return within Germany.