Shipping policy
For the dispatch of your orders we work together with different logistic partners
Information about shipping costs parcels
Germany 0,00€
Belgium 7,90€
Netherlands 7,90€
Luxembourg 7,90€
Austria 7,90€
EU 13,99€
Our partner DHL usually delivers your orders directly the next day, shipping to packing stations or post offices is of course possible. Orders received by us before 1 pm are usually handed over to the parcel service on the same day. We do not ship outside the European Union.
Information on returns & returns
If you do not like an item, we will pay the return shipping costs within Germany from a merchandise value of 40€. Through our returns portal, you can easily create a free label. You can find our right of withdrawal here.
Information about the shipment status
We will inform you by mail and/or SMS about the shipment status of your order. You will receive a message from us containing the track & trace link of the parcel service provider. Alternatively, you can find the shipment number for your order in your customer account.
Further questions?
Send us a short message via WhatsApp and we will get back to you as soon as possible.