For the dispatch of your orders we work together with different logistic partners
Information about shipping costs parcels
Our partner DHL usually delivers your orders directly the next day, shipping to packing stations or post offices is of course possible. Orders received by us before 1 pm are usually handed over to the parcel service on the same day. We do not ship outside the European Union.
Information on returns & returns
If you do not like an item, we will pay the return shipping costs within Germany from a merchandise value of 40€. Through our returns portal, you can easily create a free label. You can find our right of withdrawal here.
Information about the shipment status
We will inform you by mail and/or SMS about the shipment status of your order. You will receive a message from us containing the track & trace link of the parcel service provider. Alternatively, you can find the shipment number for your order in your customer account.
Send us a short message via WhatsApp and we will get back to you as soon as possible.